Technology Services Controller (Service Desk) | Hamad International Airport | Doha

Qatar Airways Group Published: February 8, 2019
Location
Doha, Qatar
Job Type

Description

About your job : You will plan and manage 24/7 operations of HIA IT Service Desk and IT Service fulfillment in line with defined service level objectives. You will own the development and maintenance of a high quality knowledge base and achieve the maximum first-call resolution of IT incidents reported through use of such database. You will coach and develop IT service desk engineers to...

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